Privacy Policy

Effective Date: July 28, 2026 FDH Aero (“FDH Aero,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect personal and other information when you visit fdhaero.com or any other website or online service operated by FDH Aero (collectively, the “Website”) as well as related products and services; inquiries; request for quotations; or otherwise communicate with us. By using our Website or services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our Website and Services.

Information We Collect

Depending on how you interact with our Website and Services, we may collect the following categories of personal information.

Information You Provide

You may voluntarily provide information such as:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Mailing address
• Inquiry and quotation information
• Marketing preferences
• Customer support requests and correspondence

Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Navigation patterns
• Cookies and similar technologies
• Analytics information

Additional information regarding our use of cookies is available in our Cookie Policy.

How We Collect Information

We collect personal information in several ways.

Information You Provide Directly

You may provide personal information when you:

• Contact us
• Request a quote
• Submit a contact form
• Subscribe to marketing communications
• Request customer support
• Communicate with us by email or telephone

Information Collected Automatically

When you use our Website, certain technical information is collected automatically through cookies, server logs, analytics tools, and similar technologies. This information helps us:

• Operate and secure our website
• Understand how visitors use our website
• Improve website performance
• Diagnose technical issues
• Measure marketing effectiveness
• Prevent fraud and abuse

Information Received from Third Parties

We may receive information from trusted third-party service providers that support our business operations, including:

• Customer relationship management (CRM) providers
• Analytics providers
• Marketing and advertising platforms
• Website hosting providers
• Security and fraud prevention providers

We may receive publicly available business contact information where appropriate to support business communications and customer relationships.

Cookies and Similar Technologies

Cookies and similar technologies are small text files stored on your device that help websites function properly, remember your preferences, improve performance, and measure website usage. FDH Aero uses cookies and similar technologies to:

• Maintain website security
• Remember your consent preferences
• Improve website functionality
• Measure website performance
• Understand visitor interactions
• Support marketing and advertising activities where permitted by applicable law

For additional information, including the categories of cookies we use and how to manage your preferences, please review our Cookie Policy.

Global Privacy Control and Do Not Track

Some web browsers and browser extensions support privacy preference signals, including Global Privacy Control (GPC) and Do Not Track (DNT). FDH Aero recognizes Global Privacy Control (GPC) signals, where required by applicable law, as requests to opt out of the sale or sharing of personal information and honors those requests in accordance with applicable privacy laws. For users who do not use GPC, privacy preferences may also be managed at any time through our Cookie Preferences center, accessible through the Your Privacy Choices link in the website footer. For more information about our use of cookies and similar technologies, please see our Cookie Policy.

Why We Collect Information

We use the personal information we collect for legitimate business purposes, including:

• Providing and maintaining our website, products, and services
• Processing and responding to inquiries and quotation requests
• Providing customer support
• Communicating with you regarding our products, services, and other business communications
• Sending marketing and promotional communications where permitted by applicable law
• Measuring advertising performance and supporting targeted advertising where consent has been obtained or otherwise permitted by law
• Understanding how visitors use our website
• Improving our website, products, and services
• Maintaining website security and preventing fraud
• Detecting, investigating, and responding to security incidents
• Complying with legal and regulatory obligations
• Supporting mergers, acquisitions, asset sales, or other business transactions

Legal Basis for Processing Personal Information

Where the General Data Protection Regulation (GDPR) applies, we process personal information under one or more of the following legal bases.

Consent

We process certain personal information based on your consent, including where required for:

• Analytics cookies
• Marketing cookies
• Email marketing communications
• Other activities requiring consent under applicable law

You may withdraw your consent at any time where processing is based on consent.

Performance of a Contract

We process personal information when necessary to:

• Process quotations
• Take steps at your request prior to entering into a contract
• Provide customer support
• Perform our contractual obligations

Legal Obligations

We may process or disclose personal information where necessary to comply with applicable laws, regulations, court orders, governmental requests, tax obligations, accounting requirements, export regulations, or other legal obligations.

Legitimate Interests

We process certain personal information where necessary to support the operation, security, and improvement of our business and Website. These legitimate interests include:

• Maintaining website security
• Preventing fraud and abuse
• Protecting our systems and networks
• Responding to customer inquiries
• Improving website performance and user experience
• Conducting business analytics
• Measuring website performance
• Maintaining reliable delivery of our products and services

Whenever we rely on legitimate interests, we carefully balance those interests against the rights and freedoms of individuals.

How Long We Retain Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing products and services
• Responding to customer inquiries
• Complying with legal, tax, accounting, contractual, and regulatory obligations
• Resolving disputes
• Enforcing our agreements
• Protecting our legitimate business interests

Retention periods vary depending on the type of information collected and the applicable legal or business requirements. When personal information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with our data retention practices. Certain information may be retained for longer periods where required by applicable law or where reasonably necessary to establish, exercise, or defend legal claims.

Sharing and Disclosure of Information

We do not sell personal information. However, certain advertising and analytics technologies we use may constitute “sharing” of personal information under California law. You may opt out of such sharing at any time through our Cookie Preferences center or by using a Global Privacy Control (GPC) signal, as described in this Privacy Policy. We may disclose personal information to trusted third parties as described below. These disclosures may include the following categories of recipients:

• Cloud hosting providers
• Website infrastructure providers
• Analytics providers
• Marketing platforms
• Customer relationship management (CRM) providers
• Consent management providers
• Website security and fraud prevention providers
• Customer communication providers
• Professional advisors, auditors, and legal service providers
• Government authorities or law enforcement where required by law

We require our service providers to protect personal information and use it only for authorized business purposes. Service providers process personal information only as necessary to perform services on our behalf and in accordance with applicable contractual and legal obligations.

Business Transfers

If FDH Aero is involved in a merger, acquisition, reorganization, financing, asset sale, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including rights to access, correct, delete, or obtain a copy of their personal information, and to opt out of certain processing activities. To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond in accordance with applicable law.

California Privacy Rights

California residents may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exceptions:

• Right to know the personal information we collect, use, disclose, sell, or share.
• Right to request deletion of personal information.
• Right to request correction of inaccurate personal information.
• Right to access specific pieces of personal information.
• Right to opt out of the sale or sharing of personal information where applicable.
• Right to limit the use and disclosure of sensitive personal information where applicable.
• Right not to receive discriminatory treatment for exercising your privacy rights.

Sale and Sharing of Personal Information

We do not sell personal information. However, certain online advertising and analytics technologies may constitute “sharing” under California law when they involve the disclosure of identifiers or internet activity information for cross-context behavioral advertising. You may opt out of such sharing at any time through our Cookie Preferences center or by using a Global Privacy Control (GPC) signal.

Categories of Personal Information Disclosed

Depending on the services used and your interactions with our website, we may disclose the following categories of personal information to trusted third parties for legitimate business purposes:

• Contact information
• Company and professional information
• Technical information such as IP address, browser, operating system, and device information
• Website usage and analytics information
• Marketing preferences
• Customer support communications

Categories of Third Parties

Personal information may be disclosed to the following categories of third parties:

• Cloud hosting providers
• Website analytics providers
• Marketing platforms
• CRM providers
• Consent management providers
• Security and fraud prevention providers
• Professional advisors
• Auditors
• Government agencies or law enforcement where required by law

California residents may also exercise applicable opt-out rights through our Your Privacy Choices link available on the website footer or through a recognized Global Privacy Control (GPC) signal.

Exercising Your Privacy Rights

You may submit a request to access, correct, update, or delete your personal information by contacting us using the contact information provided below. To protect your privacy, we may request information necessary to verify your identity before processing your request. Where permitted by law, you may authorize another individual to submit a request on your behalf. We will respond to verified requests within the timeframes required by applicable law.

International Data Transfers

Personal information collected through our website may be processed or stored in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. Where required by applicable law, we implement appropriate safeguards to protect personal information transferred internationally. These safeguards may include:

• Adequacy decisions issued by applicable regulatory authorities
• The European Commission’s Standard Contractual Clauses (SCCs)
• The EU-U.S. Data Privacy Framework or other approved transfer mechanisms, where applicable
• Additional contractual, organizational, and technical safeguards appropriate to the nature of the information being transferred

Automated Processing

We use automated technologies to support the operation and security of our website and services. Examples include:

• Website analytics
• Fraud detection
• Spam prevention
• Consent management
• Website performance monitoring
• Security monitoring
• Advertising measurement and conversion tracking

These automated processes help us operate, maintain, and improve our website. We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Your Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar privacy laws, you may have the following rights, subject to applicable legal limitations:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information.
• Request restriction of certain processing activities.
• Object to processing based on our legitimate interests.
• Request portability of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Consequences of Not Providing Information

Certain personal information is necessary for us to respond to inquiries, provide quotations, deliver customer support, or perform other business functions. If you choose not to provide required information, we may be unable to:

• Respond to your inquiry
• Provide a requested quotation
• Provide requested services

You may still browse publicly available portions of our Website without providing most personal information.

Children’s Privacy

Our Website and Services are intended for businesses and business professionals. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the applicable age without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law. If you believe a child has provided us with personal information, please contact us using the information provided below.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we employ commercially reasonable security measures, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our Website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites or services that may be linked from our website. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or regulatory obligations. Material changes will become effective upon posting unless otherwise required by law. Where required by applicable law, we will provide additional notice of material changes through our website or by other appropriate means.

Data Accuracy

We encourage users to keep their personal information accurate and up to date. If you believe information we hold about you is inaccurate, please contact us using the information provided below.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like additional information regarding our privacy practices, please contact us. FDH Aero (FDH Aero) Attn: Privacy 5200 Sheila Street, Commerce, CA 90040 Phone: +1 213.620.9950 Email: privacy@fdhaero.com Contact Page: https://fdhaero.com/contact/ Last updated: July 28, 2026